Congratulations! You've just taken the first step towards constant and never-ending improvement within your agency.
Implementation will be the key to your success as a Better Way Agency. That's why we suggest that your agency name an internal Better Way Agency Implementation Leader.
This person will be our primary point of contact for the program and ultimately responsible for communicating information regarding The Better Way Agency to your Team.
We suggest that your Implementation Leader be a high follow-through person, conscientious, and have good organization skills. The time involved with this new responsibility will be minimal and easy.
We also understand that in some agencies, the owner is wearing mutliple hats. Whether your designate someone else, or yourself, as the Implementation Leader, please take a moment to let us know.